Privacy Policy

Last Updated: 31.07.2026

PingPacketTest.com is a hobby project run by a private individual, not a company. This Privacy Policy explains what data the tool processes, who receives it, and what rights you have under the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for this website is:

• Name: Markus
• Email: info@pingpackettest.com
• Location: Italy

As this is a non-commercial, no-income hobby project run by an individual resident in Italy, no business address is required under Art. 13 GDPR — name and email are sufficient to reach the controller.

2. Supervisory Authority

If you believe your data protection rights have been violated, you can lodge a complaint with the competent supervisory authority:

Garante per la protezione dei dati personali (Italian Data Protection Authority), Rome — www.garanteprivacy.it.

3. Information We Collect

We do not collect personal information such as your name, postal address, or phone number. You can use this tool anonymously. To make the tool functional, we process specific technical data:

A. Network Test Data

• Ping (Latency), Jitter, Packet Loss — the measurement results themselves.
• Your IP address, used only at the moment of the test to (1) route your connection through a nearby test server and (2) look up an approximate location and network provider via a third-party service (see section 4). The IP address itself is not stored in our database.
• Approximate location (city-level), derived from the IP lookup above, used to draw the "Server Map" line and pick the nearest server. This approximate location is stored together with your test result.
• Network provider name and ASN (e.g. "Deutsche Telekom AG", "AS3320"), derived from the same IP lookup and stored together with your test result — used to show aggregate statistics per provider. Never the IP address itself.
• Connection type (whether a direct peer-to-peer path or a TURN relay was used), detected by your browser during the WebRTC handshake and stored together with your test result.

B. Local Storage & UUID

We do not use tracking cookies to identify you. Instead, we use Local Storage in your browser.

• How it works: On your first visit, we generate a random UUID (a persistent, anonymous identifier with no connection to your real identity) and save it in your browser's Local Storage.
• Why: This UUID lets the site show your own past tests in the "Recent History" log. It never leaves your browser except attached to the test results you generate.
• The same UUID as a cookie: a copy of it is also stored in a first-party cookie named ppt_uid (valid one year). This is not an additional identifier and not a tracking cookie: it is the same random value, in a place our server can read. It exists for one purpose — a result page is a public link, so the ISP report for a measurement is offered only to the browser that ran it. Clearing your browser storage removes it, and with it access to the reports for your earlier tests.

C. Details You Type into the ISP Report

When you download the ISP report for one of your own measurements, a dialog offers three optional fields: account holder, customer number and service address. They exist because a provider identifies a connection by the account, not by an IP address.

• Voluntary: you decide whether to fill any of them in. Fields left empty are printed as blank lines for you to complete by hand.
• Not stored: what you type is sent with the request that generates the PDF, is written into that document, and is discarded when the request ends. It is not saved in our database, not written to our log files, and not passed to any third party.
• Legal basis: Art. 6(1)(a)/(b) GDPR — you supply the details yourself in order to obtain a document you asked for.

4. Recipients of Your Data & International Transfers

The following third parties process data on our behalf. All are located outside the EU/EEA (in the United States), which constitutes a transfer of data to a third country under GDPR:

• ipinfo.io (USA) — receives your IP address for the sole purpose of returning an approximate location and network provider name. The IP address is used for this lookup and not stored afterwards.
• TURN relay provider (location depends on server region) — relays your WebRTC connection when a direct peer-to-peer path is not possible (e.g. behind restrictive firewalls/NAT). It sees your IP address as part of normal network relaying, the same way any network intermediary would.
• Google Analytics (USA) — receives anonymized usage data (device type, browser, pages visited) only if you accept the analytics cookie banner. Without your consent, no data is sent to Google Analytics.

We do not currently run any advertising (e.g. Google AdSense) or affiliate programs (e.g. Amazon Associates) on this site. If that changes, this policy will be updated before those services go live, and the consent banner will be extended to cover them.

5. Cookies & Consent

PingPacketTest.com uses Google Consent Mode v2. By default, no analytics cookies are set and no data is sent to Google Analytics. A banner lets you Accept or Reject analytics cookies with a single click each, with equal prominence — there is no cookie wall, and the measurement tool works identically either way.

You can change your decision at any time via the "Cookie Settings" link in the footer of every page.

6. Data Retention

We distinguish between two kinds of stored data:

• Aggregate summary statistics per test (average ping, jitter, packet loss, duration, rough location) are kept indefinitely in de-identified form. They contain no detailed arrays and power the site's own transparency features (e.g. the Global Stats page).
• Detailed measurement data (the raw ping/jitter/packet-loss values behind each test) is stored in a compact, storage-efficient form and is subject to automatic aging:
  • If you start a test and never let it finish, its detailed data is automatically cleared 48 hours later. The abandoned test never shows up anywhere on the site in the meantime.
  • For very long tests (roughly 10 minutes or more), the detailed data is stored at a reduced time resolution rather than every single measurement, so an unusually long test doesn't grow the database without bound. Every spike is still preserved at this reduced resolution — only its exact position within a short time window is lost.
  • A result that has been shared and viewed from outside our own site (e.g. a forum post, article, or support ticket linking to it) is marked as protected and excluded from any future change to this schedule.

Regardless of this schedule, you are always in full control and can remove your own data immediately at any time:

• Delete individual test results, or
• Click "Delete All" in the History section to erase your entire history instantly.

If you clear your browser's Local Storage, you lose access to your history (a new UUID is generated on your next visit), but this does not automatically delete the underlying database rows — use "Delete All" beforehand if you want both removed.

Sharing Results

If you use the "Share" feature, a unique public URL is generated for that specific result. Anyone with the link can view that graph and data set. Only share it with people you trust (e.g. your ISP or IT support).

7. Log Files

Like most websites, our hosting infrastructure keeps standard server log files (IP address, browser type, date/time, requested page) for security and operational purposes. This is standard hosting practice and not used for tracking.

8. Your GDPR Rights

You have the following rights regarding your data:

• Right of access — request a copy of the data linked to your UUID.
• Right to rectification — request correction of inaccurate data.
• Right to erasure — delete your data instantly and without waiting for a request, using the "Delete All" button in the History section (which calls DELETE /api/history/all) or by deleting individual results.
• Right to object — object to processing based on our legitimate interest (e.g. analytics), which you can exercise immediately by rejecting or withdrawing cookie consent.

For anything the self-service tools don't cover, contact us at the address below.

9. Contact

Questions about this Privacy Policy or your data: info@pingpackettest.com