T-Mobile USA, Inc.: Ping, Jitter and Packet Loss

Results of 512 tests run on this site from T-Mobile USA, Inc. connections (AS21928). Use them as a reference for your own test, not as a verdict on the provider.

How to read these numbers

These are tests run on this site, not a rating of the provider. Most people run a packet loss test because something is already wrong, so these figures are worse than what a typical customer sees.

  • Ping is shown per measurement server only; one figure across four continents would mostly show distance.
  • Medians and 90th percentiles, no averages, so one broken line cannot move the page.
  • A provider appears only with at least 500 tests in the last 365 days. Only finished tests of at least 10 seconds count.
  • No IP address is stored. Provider and ASN come from a lookup at the time of the test; see the privacy policy.

All 512 tests

Tests included 512 finished, at least 10 s long
Above 1 % loss 25.39 % loss you notice in games and calls
Any packet loss 51.76 % at least one packet lost
Median jitter 13 ms 90th percentile 41 ms

"Above 1 % loss" is the figure to read. "Any packet loss" counts a test even if a single packet out of thousands was lost, so it rises with test length.

Ping by measurement server

Ping depends on distance, so it is shown per server. A wide gap between the median and the 90th percentile means a line that is fine most of the time and bad some of the time.

Measured against Tests Median ping 90th pct ping Median jitter Tests that saw loss
US West (San Jose) 292 49 ms 146 ms 13 ms 46.58 %
US East (New York) 212 58 ms 113 ms 13 ms 60.38 %

Servers with fewer than 50 tests for this provider are left out.

Where the tests came from

Country Tests Share
United States 512 100.0 %

Countries with fewer than 25 tests are combined. No quality figures by country and no cities: those groups would be too small.

Test your own T-Mobile USA, Inc. connection

Run the packet loss test for a few minutes, not seconds; loss comes in bursts. If your result is clearly worse than the figures above, save it and send the PDF report to T-Mobile USA, Inc.. The bufferbloat test shows whether the line breaks down when someone else in the house starts a download.

A test measures the whole path: your Wi-Fi, your router, the provider's network and the route to our server. Test once on a cable before you contact your provider.

More providers: provider overview. Figures by country and server: packet loss statistics. Updated 2026-11-04.